GuideShow Organizers

Demand-Supply Mapping:
What Buyers Are Looking For,
and Whether Your Exhibitor List Has It

An exhibit sales decision usually rests on two things: last year's exhibitor list, and the sales team's instinct. Both of those describe supply. What the buyer side is looking for has had no data behind it. Demand-supply mapping puts the two on one table: on the left, the demand topics aggregated from buyers' questions; on the right, the matching supply in your exhibitor list. Every cell answers the same question: on this topic, how much are buyers looking, and how many exhibitors do you have.

Four quadrants

High supplyLow supply
High demandMature. Buyers can find what they want and exhibitors are plentiful. The focus goes on helping buyers tell the difference, so exhibitors do not wear each other down.Recruit first. Buyers are looking and the floor is short. This cell is your recruitment list for the next edition.
Low demandRepackage. Plenty of exhibitors, few questions from buyers. Consider merging zones, renaming the category into language buyers recognize, or folding it into an adjacent popular topic.Watch. Hold as is and look again next edition.

Where the demand comes from

The demand column is what this show's buyers said in their own words, organized by topic. Searches before the show and one-sentence needs described at the show both count. An aggregate figure can be opened up into the demand topic and the sample questions behind it, so you can confirm which real questions a conclusion came from. That is the kind of figure you can take into an exhibit sales decision.

Where the supply comes from

The supply column comes from what exhibitors publish: products, capabilities, application fields. What buyers can find is what organizers can see. The more complete an exhibitor's public material, the more accurate this column.

Two things to do with it

  • The recruitment list for the next edition: start from the high demand, low supply cell, where every topic carries buyers' own wording as evidence.
  • Zone and category planning: rename or merge the low demand, high supply topics so the categories speak the buyers' language.

The boundary

This table looks at what the market is searching for, and it sits at the aggregate layer. It does not list who individual buyers are, and it does not hand any buyer's contact details to anyone. A show's demand figures belong to that show's organizer, and only that organizer can see them.

FAQ

The questions organizers ask most about demand-supply mapping

What question does this table actually answer?+
Every cell answers the same question: on this topic, how much are buyers looking, and how many exhibitors do you have. On the left are the demand topics aggregated from buyers' questions; on the right, the matching supply in your exhibitor list. Exhibit sales decisions used to rest on last year's exhibitor list and the sales team's instinct, both of which describe supply. This table puts the buyer side on the table as well.
How does a recruitment list grow out of this table?+
Start from the high demand, low supply cell. Buyers are looking and the floor is short, so that cell is your recruitment list for the next edition. Every topic on it carries buyers' own wording as evidence. When you approach a new exhibitor, you can show how many times that topic was asked this year and how buyers phrased it, which is what makes the pitch stand up.
Where does the data in the demand column come from?+
It is what this show's buyers said in their own words, organized by topic. Searches before the show and one-sentence needs described at the show both count. An aggregate figure can be opened up into the demand topic and the sample questions behind it, so you can confirm which real questions a conclusion came from. That is the kind of figure you can take into an exhibit sales decision.
What determines how accurate the supply column is?+
How complete the exhibitors' public material is. The supply column comes from what exhibitors publish: products, capabilities, application fields. What buyers can find is what organizers can see, so the more complete the material, the more accurate the column. You can also take that column back to an exhibitor: buyers are looking on this topic, and filling out the material is where the chance of being found sits.
Should we drop a topic that has plenty of exhibitors but few questions?+
Repackage before you cut. For the cell with plenty of exhibitors and few questions from buyers, consider merging zones, renaming the category into language buyers recognize, or folding it into an adjacent popular topic. The point is to make zones and categories speak the buyers' language so more people find them. Where both demand and supply are low, hold as is and look again next edition.
Does this table expose individual buyers? Can other shows see it?+
Neither. This table looks at what the market is searching for, and it sits at the aggregate layer. It does not list who individual buyers are, and it does not hand any buyer's contact details to anyone. A show's demand figures belong to that show's organizer, and only that organizer can see them.

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